URBAN GARDENS BV (hereinafter referred to as “we or us”) with registered office at:
We respect the privacy of visitors to the website and ensure that the personal information you provide is treated confidentially. Processing of the personal data in our company takes place in a manner that is in accordance with the legal requirements as provided for in the EU regulations from 25 May 2018.
Your personal data is processed by us for entering into and executing agreements and bookings, possibly with regard to the handling of complaints and legal services and for managing the resulting relationships, including carrying out activities aimed at increasing the customer base.
During a visit to our website, “cookies” can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify people, a cookie can only identify one machine. There is made use of:
These first party cookies are technical cookies that are used by our website itself and that aim to make our website function optimally. According to the law, we do not have to request permission from visitors to our website to place functional cookies.
Analytical cookies: Google Analytics
Through these third party cookies we gain insight into the use of our website. We use this data to optimize our website, which can improve your user experience.
We use Google Analytics to keep track of how you use our website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to track how our website is used, to provide reports about the website to us and to provide its advertisers with information about the effectiveness of their campaigns. Google can provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. We have no influence on this.
Tracking cookies: Google Adwords & Facebook Pixel
By means of these third party cookies we gain insight into the surfing behavior you display on our website. These cookies help us show relevant online advertisements to visitors to our website. These cookies can collect personal data. Permission is required to keep this personal information.
You can set your internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). You should take into account that through this action certain graphic elements may not appear correctly, or that you will not be able to use certain applications.
We offer a newsletter with which we want to inform interested parties about our services and related matters. Your email address will only be added to the list of subscribers with your explicit permission. Every newsletter contains a link with which you can unsubscribe. The newsletter subscriber base is not provided to third parties.
You have the right to withdraw your consent at any time. The revocation of the consent does not affect the lawfulness of the processing based on the prior consent.
The personal data is only kept for as long as is necessary to achieve the purposes for which it is processed. In all cases, this duration is less than 2 years.
Personal data can be passed on to our employees, employees, subcontractors or suppliers. They act under our direct authority and are responsible in particular for collecting, processing or outsourcing this data.
You have the right to inspect your personal data at any time and can correct them or have them corrected if they are incorrect or incomplete, have them removed, restrict their processing and object to the processing of your relevant personal data, including profiling based on of those provisions.
In addition, you have the right to obtain a copy (in a structured, common and machine-readable form) of your personal data and to have the personal data forwarded to another company.
In order to exercise the above rights, you are requested to send an email to the following email address: email@example.com.
You have the right to object free of charge to any processing of your personal data with a view to direct marketing.
You have the right to submit a complaint regarding the processing of your personal data by us to the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels – firstname.lastname@example.org).
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